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© 2026 Pulse Check | Data stored in Canada | v121
What's Changed Privacy Policy Terms of Use Contact Us

What's Changed

August 4, 2026

Login Page Redesign

  • New login page design with updated branding
  • New background with concentric arc pattern
  • Updated carousel with feature highlights
  • Refreshed button styles and layout
July 30, 2026

SMS Survey Improvements

  • Added SMS length warning on survey design page when question + answers exceed 160 characters
  • Removed 100 character limit on question text and answer options
  • Warning displays only for surveys with SMS distribution enabled

Bug Fixes

  • Fixed contact list upload validation error
July 29, 2026

AI Assistant Improvements (UAT Only)

  • AI Assistant now available on Working Groups tab with accurate guidance
  • AI can edit messaging fields (email subject, intro/completion text) on Finalize page
  • AI Results Chat now respects role-based privacy (Viewer, Contact Contributor, Co-Designer)
  • Viewers can only see aggregated statistics - no individual response data
  • Export tools restricted based on user access level

Multi-Language & Translation Fixes (UAT Only)

  • Fixed question option translations (Strongly Agree, etc. now translate correctly)
  • AI survey generator supports working groups and multi-language features
July 28, 2026

Survey Finalization Updates

  • Per-team custom messaging for collaborative surveys
  • Send summary added to finalize step
  • Clickable survey titles on All Pulse Checks and Dashboard

Survey Preview & Distribution

  • Improved survey preview functionality
  • Survey reminder handling improvements
  • PDF results reordering

Bug Fixes

  • Fixed survey preview issues
  • Survey distribution improvements
June 24, 2026

Contact List Improvements

  • Large contact file uploads now process in the background
  • Progress indicator shows validation status for large files
  • Improved memory handling for Excel files with thousands of contacts
  • Updated contact list template with clearer formatting

Timezone Improvements

  • Survey invitations and reminders now respect recipient timezone
  • Contacts receive messages at appropriate local times
June 22, 2026

Contact Segmentation

  • New "Segment" tab on the Contacts page
  • Filter contacts by province, sector, or source list
  • Automatic deduplication of contacts across lists
  • Create new contact lists from filtered results

Survey Results Improvements

  • Results section now appears first on the results page
  • Response Patterns moved below Results for better flow

Randomize Answer Options

  • New option to randomize answer order for Single Select, Multi Select, and Rating Scale questions
  • Enable via Question Options for each question
  • "Other" options always appear at the end
  • Works across all distribution methods including SMS
  • Setting preserved when saving questions to the Question Bank

Question Bank Sharing

  • Share questions with your entire organization
  • Toggle "Save for organization" when adding questions to the bank
  • Edit existing questions to share or unshare with organization
  • See who created each question in the question bank
  • Organization badge shows which questions are shared
May 29, 2026

Working Groups

  • Multi-organization Working Groups now available
  • Cross-organization collaboration on surveys
  • Improved working group member management
  • Bug fixes for working group invitations and permissions

Survey Updates

  • Removed question randomization for consistent survey experience
  • Improved survey distribution and reminder handling
April 29, 2026

Bug Fixes

  • Fixed schedule start date and reminder date logic to allow selecting today's date
Version 0.92

New Features

  • Working Groups for collaborative survey management
  • AI Assistant to help create Pulse Checks (in progress)
  • Share Results with Respondents option

Contact List Improvements

  • Improved duplicate detection (merges contacts sharing email or phone)
  • Option to update existing contacts when importing
  • Detailed upload instructions with format requirements
  • Better phone number validation
  • Warning when invalid rows will be excluded

Mobile Improvements

  • Card view for templates and pulse checks
  • Fixed keyboard issues when providing "other" answers
  • Various layout and UI fixes

Pulse Check Updates

  • Consistent date/time handling with team timezone
  • Removed minimum response restrictions for viewing results
  • Countdown timers for scheduled surveys
  • Skip logic and ranking question fixes

UI/UX Improvements

  • Page locking to prevent editing conflicts
  • Desktop slideout pushes content instead of overlay
  • Timezone display updates throughout site
  • Results tables display fixes

Privacy Policy

Overview

Pulse Check is designed to help organizations collect quick, real-time feedback while respecting privacy and data protection obligations. This policy explains how data is handled for users who create, manage, and review pulse checks within the platform.

Data Collected

Pulse Check may collect and store:

  • User account details (name, email, role, organization)
  • Pulse check configuration data (questions, timing, logic)
  • Responses (typically anonymized or aggregated)
  • Technical metadata (timestamps, device type, browser, IP address)
  • System and audit logs for security and troubleshooting

Pulse checks are designed to minimize the collection of personally identifiable information.

How Data Is Used

Data is used to:

  • Create, send, and manage pulse checks
  • Display results and insights
  • Maintain platform security and reliability
  • Provide support and resolve issues

Platform data is not used for advertising or sold to third parties.

Access & Control
  • Organizations can only access their own data
  • Access is controlled through user roles and permissions
  • Authorized users can view, export, or delete data based on their role
Data Storage & Security
  • Data is stored securely in Canadian data centres
  • Industry-standard security controls are used, including encryption and access logging
Data Retention & Deletion
  • The platform supports deletion of responses when required, including requests to remove individual data

Terms of Use

Intended Use

Pulse Check is a professional tool for authorized users to create and analyze pulse checks for business, research, or operational purposes.

Acceptable Use

You agree to:

  • Use the platform only for legitimate and lawful purposes
  • Follow applicable privacy, ethical, and organizational policies
  • Respect confidentiality and access controls

You must not:

  • Circumvent security or permission controls
  • Misuse results or represent them inaccurately
Accounts & Access
  • Users are responsible for keeping their login credentials secure
  • Accounts must not be shared
  • Activity performed under your account is your responsibility
Data Ownership
  • Organizations retain ownership of their pulse check content and results
  • The platform and underlying software remain the property of the platform owner
Availability
  • The platform is provided on a best-effort basis with regular maintenance and updates
  • Features and functionality may evolve over time

Contact Us

For questions about using Pulse Check, access, or results, please contact your organization's designated contact.

Please log in to see your organization's contact information.

For Platform Issues or Enhancement Requests

If you are an Organization Administrator and need help with platform issues or would like to request enhancements, please use the Platform Support option available in the user menu.